Privacy Policy

Last Updated: 30/08/2026

At Nuvora Herbs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Website browsing and interaction data
  • Information you voluntarily provide when contacting us

Payment information may be processed securely through third-party payment service providers. We do not intend to store complete card, UPI, or banking credentials on our own servers.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and provide updates about your purchases
  • Respond to customer support requests
  • Process returns, refunds, or exchanges
  • Improve our products, website, and customer experience
  • Send promotional communications where permitted and where you have consented or otherwise allowed us to do so
  • Prevent fraud, misuse, or unauthorized transactions
  • Comply with applicable legal requirements

3. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better browsing experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Sharing of Information

We may share necessary information with trusted service providers such as:

  • Payment processors
  • Courier and logistics partners
  • Website and hosting providers
  • Customer-support service providers
  • Marketing or analytics providers

Such information will be shared only to the extent reasonably necessary for providing the relevant service or fulfilling a legitimate business purpose.

We may also disclose information where required by applicable law, regulation, court order, or governmental authority.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests, you can contact us at:

Email: Nuvora.herbs@gmail.com

7. Children's Privacy

Our website and products are not intentionally directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

For questions regarding this Privacy Policy, contact:

Nuvora Herbs

Email: nuvora.herbs@gmail.com